Information and facts about procedures for opening a new prepaid card account. To aid the federal government fight the funding of terrorism and money laundering activities, federal law requires all financial institutions to obtain, verify, and record information that identifies each individual who opens an account. What this means for you: When you open a prepaid card account, we might require your own name, address, date of birth, Social Security Number, tax identification number as well as other information that will enable us to recognize you. We could also ask to see your driver’s license or other identifying documents.
Is my ALINE Card able to use once i receive it? No. For the protection, you need to head to mycard.adp.com or call 1.877.237.4321 to activate your ALINE Card. You need to select a PIN (personal identification number) once you activate your Card. By activating the ALINE Card, you are agreeing for the stipulations within the Cardholder Agreement.
When can i see my pay loaded onto my new ALINE Card? Allow approximately three weeks after card activation for your pay to start to become loaded onto your new ALINE Card. To determine if your pay has been put into your new Card, it is possible to view your balance on the FREE mobile app, the cardholder website at mycard.adp.com, or by contacting Cardholder Services at 1.877.237.4321.
Do I need to contact my employer about my new ALINE Card? In case your employer enrolled you for your ALINE Card, you do not need to call your employer. In cases like this, you only need to activate your new ALINE Card in order to start receiving your wages on it. If you enrolled yourself for an ALINE Card with the mobile app, you should provide your employer with your routing and account numbers once you’ve activated your ALINE Card. Your employer needs these details so that you can direct your wages on to your ALINE Card. You can access your routing and account numbers on the mobile app or on mycard.adp.com.
Can One request another ALINE Card for a spouse or trusted member of the family? Yes. Log to your account at mycard.adp.com or call Cardholder Services at 1.877.237.4321 to acquire information and adding a secondary cardholder for your account. You and also all secondary cardholders must pass a validation process. Should you and all secondary cardholders pass the validation process, you and also the secondary cardholders share exactly the same pool of funds. Each person has full and immediate access to the joint balance on the ALINE Card.
Is the ALINE Card a charge card? No. The aline card is really a reloadable Visa® or MasterCard® prepaid debit card-not credit cards. It does not build credit score. Each pay period, your employer automatically loads your pay on the ALINE Card. Any time you utilize the ALINE Card, the investment amount is deducted from how much cash available on the ALINE Card. Does my ALINE Card earn interest? No. Interest will not be earned on or placed on the ALINE Card balance.
What should I do if my ALINE Card is lost, stolen or damaged? You ought to report the lost, stolen or damaged ALINE Card to Cardholder Services immediately therefore the ALINE Card may be deactivated. Cardholder Services can be reached at 1.877.237.4321. We shall cancel your ALINE Card and transfer the funds to an alternative ALINE Card which will be delivered to you. You might receive one lost/stolen replacement ALINE Card for no charge ($) per calendar year sent regular U.S. mail for no charge ($). After the one replacement card at no charge ($) and/or for expedited delivery, a fee may apply, so please see your Cardholder Fee Schedule. If you wish to get into your funds before receiving your replacement card, please ask the representative to authenticate an ALINE Check by ADP® which must be made payable to yourself for that full available balance. The ALINE Check are available in your original ALINE Card Welcome Kit.
When the ALINE Check is authenticated, the representative provides you with the precise available balance and your 6-digit authentication number, which you must record on the check. Funds for the check will immediately be deducted out of your ALINE Card balance to enable payment when presented (you are unable to change the check amount or even the check is going to be returned). If you do not possess available balance on your own ALINE Card, your request to authenticate the check will be declined. Take note: because you possess an activated ALINE Card, it is possible to Just use the ALINE See if your ALINE Card has become reported lost or stolen and you also need access to your funds prior to receiving your replacement card. No fees is going to be charged for replacing a lost or stolen ALINE Check or placing a stop payment of your authenticated ALINE Check after authentication. To cancel or place a stop payment upon an ALINE Check after it has been authenticated, please call Cardholder Services at 1.877.237.4321. It is possible to request additional checks by going to mycard.adp.com or by calling Cardholder Services.
Is there fraud protection with the ALINE Card? Yes. Signature-based transactions that qualify are protected by Visa or MasterCard’s Zero Liability Policy. Visa’s and MasterCard’s Zero Liability Policy provides protection hdquhu unauthorized purchases. Other restrictions may apply. You might also have other protections under applicable law, like Regulation E. Please refer to the Cardholder Agreement you received with all the ALINE Card, view the Cardholder Agreement on the FREE mobile app and also at mycard.adp.com, or request a copy by calling 1.877.237.4321. 9. That do I call with questions regarding the ALINE Card? Most questions about the ALINE Card and details of transactions created using the ALINE Card can be answered with the cardholder website at mycard.adp.com. To achieve Cardholder Services relating to your ALINE Card, please call 1.877.237.4321.
This number can also be printed on the back of the ALINE Card. 10. Can I be charged any fees utilizing the ALINE Card? Yes. There exists a charge for using certain features on your own ALINE Card. Please refer to your Cardholder Fee Agenda for applicable usage fees. You are able to view your ALINE Card Fee Schedule at any time on the FREE mobile app and also at mycard.adp.com. You can even contact Cardholder Services by calling 1.877.237.4321 to talk to an agent or even to request a duplicate of your own Cardholder Fee Schedule be sent to you. 11. Are funds loaded onto the ALINE Card FDIC insured? Yes. The amounts that you load on your own ALINE Card are insured from the Federal Deposit Insurance Corporation (“FDIC”) approximately the utmost amount offered by applicable law. 12. Will my ALINE Card expire? Yes. Your ALINE Card comes with an expiration date however, your funds do not expire. Please review the front of your ALINE Card to view your expiration date. Before your current ALINE Card expiring, a new ALINE Card will likely be delivered to your address on file.
I received a non-personalized ALINE Card from my employer, how do i get a personalized ALINE Card with my name embossed on the Card? You can also obtain a personalized ALINE Card with your name embossed on the card should you request and are approved to get your routing and account numbers. Whenever you activate the non-personalized ALINE Card, it is possible to immediately sign in to create-up your account at mycard.adp.com and select “Add More Income Options” so that you can add funds from multiple employers and sources such as your annual tax refund, government benefits, and supporting your children payments.