Corporate travel has undergone a bunch of changes lately, the most important being the advent of comfortable access to airfare via the internet. As increasing numbers of travelers found value in better control of their schedules by using the internet, many organizations loosened their travel policies allowing for travelers to book alone online. This perceived advantage to travelers has actually cost businesses quite a bit in terms of lost productivity, insufficient control of unused tickets, and insufficient entry to airline programs that will save the organization significantly in every aspects of travel.
Could we agree that online travel booking, while advantageous in some ways, is not all we had hoped it might be through the outset? I hear stories from travelers daily regarding how difficult online booking could be, and the way even when using the internet, travelers simply cannot be sure they are obtaining the best fare. This uncertainty gnaws at travelers and coordinators, and even for good reason. It is not easy to be certain of what you really are getting online since there is no reputation of success, with no measure of trust between your organization as well as the travel provider.
Collaboration in between your organization as well as your chosen travel management provider is vital. This collaboration will reap benefits for your company regarding a much better working relationship as well as an anticipation of your respective current and future needs while they connect with the constantly changing corporate travel environment.
Centralized travel needs to produce a comeback in the interest of the corporate traveler, and the sanity of travelers and travel coordinators. Because all distribution channels get access to a similar fares and rates, you can find fewer reasons right now to continue with a decentralized travel policy. Executive level buy-in is essential, and it is possible to allow travelers to maintain the degree of control they like while still requiring travel booking from the preferred corporate channel. Most conventional agencies now offer online booking solutions that may be customized to meet the needs of the unique corporate travel policy.
The advantages of centralizing travel again are numerous. This is a comprehensive, but most certainly not an exhaustive, set of good reasons to regain charge of this important but under-scrutinized budget. It is going to certainly have got a positive impact on your business and being able to serve your prospects and improve traveler morale.
Many corporations learn that the best option would be a mix of booking options, with most utilizing an online booking portal given by their agency partner, along with real live agent help when travelers are pressed for time or convey more complex travel itineraries. The true secret in my view would be to re-examine the travel program from every angle. There trave1usa more airline programs that are offered to businesses than in the past. New opportunities to save money and streamline processes are out there to suit your needs. United Airlines recently began offering a price reduction from every fare for corporate partners. That features cheapest coach class seats, which even many Fortune 500 companies do not possess access to. This is only an example of under-publicized opportunities to your company that can be had with the old-fashioned agency relationship.
It’s time we took another pass with the corporate travel program to view where efficiencies can be found and savings opportunities may be uncovered. Your travelers and coordinators might even be capable of getting returning to what they’re actually paid to complete. Look after your potential customers and propel your small business forward.